Privacy Policy

1. Information We Collect

We may collect the following types of information:

• Personal Information: Information that identifies you, such as:
  • Name
  • Email address
  • Phone number
  • Mailing or billing address
  • Payment information, such as credit card details
  • Event details, such as date, location, or type of event
• Non-Personal Information: Information that does not directly identify you, such as:
  • Browser type and version
  • IP address
  • Device type
  • Pages visited on our website
  • Time and date of your visit
  • Referring website addresses
• Automatically Collected Information: We may use cookies, web beacons, or similar technologies to collect data about your interactions with our website, including pages viewed, time spent, and links clicked.
• Information Provided Voluntarily: Any information you provide when you contact us, request a quote, book a rental, or submit feedback, including event preferences or special requests.

2. How We Collect Information

We collect information in the following ways:

• Directly from You: When you fill out forms on our website, request a quote, make a booking, or communicate with us via email, phone, or other methods.
• Automatically: Through cookies, analytics tools, and other tracking technologies when you visit our website.
• From Third Parties: From payment processors, marketing partners, or other service providers acting on our behalf.

3. How We Use Your Information

We use your information to:

• Process rental bookings and payments.
• Communicate with you about your rental or event, including confirmations, updates, and customer support.
• Improve our website, services, and customer experience.
• Send promotional materials, newsletters, or special offers. You may opt out at any time.
• Analyze website usage and trends to enhance functionality and user experience.
• Comply with legal obligations or resolve disputes.

4. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist with payment processing, website hosting, marketing, or customer support.
• Event Partners: Vendors or suppliers, such as delivery services or equipment providers, necessary to fulfill your rental order.
• Legal Compliance: When required by law, regulation, or legal process, such as a court order or subpoena.
• Business Transfers: In connection with a merger, acquisition, or sale of assets.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. Cookies help us:

• Remember your preferences and settings.
• Analyze website performance and user behavior.
• Deliver relevant advertisements.

You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of our website.

6. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

7. Your Choices and Rights

You have the following rights regarding your personal information:

• Access: Request access to the personal information we hold about you.
• Correction: Request corrections to inaccurate or incomplete information.
• Deletion: Request deletion of your personal information, subject to legal obligations.
• Opt-Out: Opt out of marketing communications by clicking the unsubscribe link in emails or contacting us directly.

To exercise these rights, contact us at info@epicpartyteam.com or (623) 344-3588.

8. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for their privacy practices or content. We encourage you to review their privacy policies before providing personal information.

9. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we learn that a child under 13 provided personal information, we will take steps to delete it.

10. International Users

If you access our website or services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our servers or service providers are located. By using our services, you consent to this transfer.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of material changes by posting the updated policy on our website with a revised Last Updated date.

12. Contact Us

If you have questions or concerns about this Privacy Policy, contact: