Frequently Asked Questions
Everything you need to know.
Got questions about our rentals, delivery, or booking process? We've got answers. If you don't see what you're looking for, give us a call.
What areas do you deliver to?
We deliver throughout Phoenix, Paradise Valley, Scottsdale, Tempe, Mesa, and surrounding areas in Arizona. Extended delivery is available — contact us for a quote.
How far in advance should I book?
We recommend booking at least 1-2 weeks ahead for standard items. For popular dates and holiday weekends, 3-4 weeks is ideal. We do accommodate last-minute bookings when availability allows.
Are your rentals clean and insured?
Absolutely. Our rental inventory is professionally maintained, cleaned, and prepared before each event. We are fully licensed in the State of Arizona and carry comprehensive liability insurance.
What should I know about delivery and setup surfaces?
We will review your venue and setup area before delivery to make sure furniture, tents, lighting, and event equipment can be installed safely and appropriately.
Do you set up and take down the equipment?
Yes — delivery, professional setup, and pickup are included with every rental. Our crew handles everything so you can focus on enjoying your event.
What is your cancellation policy?
We offer flexible rescheduling for weather-related cancellations at no charge. For other cancellations, deposits are refundable if cancelled more than 7 days before your event date.
Do I need to provide power for certain rentals?
Some lighting, games, and specialty equipment require nearby power. Our team will confirm the requirements while planning your event.
Can I customize a package?
Of course! Our packages are starting points — swap any item, add extras, or build a completely custom bundle. Just let us know what you need.
Still have questions?
Give us a call at (623) 344-3588 — we're happy to help you plan your perfect event.