Frequently Asked Questions
Epic Party Team is your go-to event rental company for arcade games, furniture rentals, party rental items, and entertainment services across the Southwest. From corporate events to weddings, birthday parties, and large-scale festivals, we provide high-quality, unique rental items that make your event unforgettable.
General Information
What is Epic Party Team?
Epic Party Team is a premier event rental and entertainment company that provides arcade games, furniture rentals, and party rental items for events of all sizes. We serve the entire Southwest, offering personalized service and high-quality rentals to make your event memorable.
What services does Epic Party Team provide?
Epic Party Team offers a wide range of services including:
Arcade Game Rentals: Classic arcade games, pinball machines, interactive games, and more.
Furniture Rentals: Lounge furniture, LED furniture, bar setups, and custom-branded furniture.
Party Rentals: Photo booths, casino tables, LED dance floors, patio heaters, and more.
Event Planning Support: Assistance with planning, setup, breakdown, and logistics.
What areas does Epic Party Team serve?
Epic Party Team provides event rentals and services throughout the Southwest, including major cities in Arizona, Nevada, California, New Mexico, and beyond. We can also travel for special events depending on the scope and requirements.
How can I contact Epic Party Team?
You can reach us via phone at 623-344-3588 or by email at info@epicpartyteam.com. You can also visit our website at EpicPartyTeam.com for more information or to request a quote.
Booking & Reservations
How do I book services with Epic Party Team?
You can book our services by contacting us via phone, email, or by filling out a quote request form on our website at EpicPartyTeam.com. Our dedicated sales reps will guide you through the process.
How far in advance should I book?
We recommend booking as early as possible to ensure availability, especially for popular items like arcade games, LED dance floors, and table and chairs. Ideally, booking 3-6 months in advance is recommended, but we can accommodate last-minute requests when availability permits.
Do you require a deposit to secure a booking?
Yes, a 50% deposit is required to secure your booking. The remaining balance is due before the event date.
Pricing & Payment
How much do your services cost?
Our pricing varies depending on the items rented, duration of the event, location, and any customization required. For accurate pricing, please contact us for a detailed quote.
What forms of payment do you accept?
We accept various payment methods including credit cards, debit cards, bank transfers, and company checks. Contact us for further details about payment options.
Are there any additional fees?
Additional fees may apply for delivery, setup, breakdown, customization, and travel expenses if the event is located outside our primary service area. These details will be clearly outlined in your quote.
Delivery & Setup
Do you offer delivery and setup services?
Yes, we provide full delivery, setup, and breakdown services for all rentals. Our team ensures everything is set up correctly and ready to go before your event starts.
What areas do you deliver to?
We deliver to cities throughout the Southwest, including Phoenix, Scottsdale, Las Vegas, Los Angeles, San Diego, and more. Contact us to inquire about your specific location.
Is there a delivery fee?
Delivery fees vary based on the distance from our warehouse, size of the order, and complexity of the setup. All fees will be disclosed during the quoting process.
Customization & Branding
Can I customize the rentals for my event?
Absolutely! We offer various branding and customization options, including custom wraps for arcade games, branded furniture, LED lighting colors, and more.
How much does customization cost?
Customization costs vary depending on the scope of the project. Contact us for a detailed quote and consultation.
Event Types & Industries Served
What types of events do you service?
Epic Party Team provides rentals for a wide range of events including:
Corporate Events & Trade Shows
Weddings & Receptions
Birthday Parties & Anniversaries
Festivals & Community Events
School Events & Graduations
Fundraisers & Charitable Events
Do you offer services for corporate branding and marketing events?
Yes! We specialize in providing branded arcade games, customized furniture, and other promotional event rentals to help your brand stand out.
Safety & Maintenance
Are your rentals cleaned and sanitized?
Yes, all of our rentals are thoroughly cleaned and sanitized before and after each event to ensure safety and hygiene.
What happens if an item is damaged during the event?
If an item is damaged, our team will assess the situation and may charge a repair or replacement fee, depending on the extent of the damage.
Additional Questions
What makes Epic Party Team different from other event rental companies?
Our dedication to providing unique, high-quality event rentals, personalized service, and seamless event experiences sets us apart. We offer a diverse inventory, custom branding options, and a team of experts dedicated to making your event unforgettable.
How do I get started with Epic Party Team?
Visit our website at EpicPartyTeam.com, call us at 623-344-3588, or email us at info@epicpartyteam.com to discuss your event needs and receive a custom quote.
For more detailed information, explore our website or contact our team directly.
Updated March 2025
